The staff here are really nice and friendly and answered all of my questions that I had! 10/10

We had a great experience here with TK. He was very helpful and kind. Everyone there worked together to get us the best price. Thank you TK for helping us purchase her first car.

Geoff and CJ were such amazing and kind people, thank you for your help.

Once again. I would like to express my sincere gratitude for the team at Banister Mitsubishi of Hampton VA that assisted me with my matter. Geoffrey Garcia thank you very much for taking great care of my car promptly. Donte , Mike Timmons and Josh thank you so much. It's important to express gratitude when people go out of their way to assist you, at this dealership that's exactly what I get every time. Again, thank you for making me feel great about my purchase. I love my car!! I can't remember everyone. Thanks to the team.

Thank you Geoff, I appreciate the special service and advice about my mother's car !!!

We had the pleasure of working with Mr Tikim TK Alexander at Banister Mitsubishi. We had a great experience buying my son’s car! TK went above and beyond to help us through several unexpected issues, including a dead battery on our trade-in and all the doors being locked with no key. He was patient, professional, and made the entire process as smooth as possible. He even saved us half of the money we were expected to put down. We truly appreciate all of his hard work and highly recommend him to anyone looking for an honest and dedicated salesperson!

They fixed the problem and ended up saving us money.

Geoff and Cj went above and beyond for us when we had gotten a part replaced. Cj is extremely knowledgeable and personable. We had a lovely experience from start to finish. Highly HIGHLY recommend getting your car serviced here.

Even though we were there for over 5 hours, it was mostly due to my stubbornness and indecisiveness — but they did go to work for me! The manager and salesman were great. Listened to my concerns and helped to reach my goals. Would recommend.

Great excellent service !!!!!

Geoff Garcia provided excellent service. He assisted with making sure that i clearly unresponsive banister service options versus my Mitsubishi service. Geoff makes sure customers are taking care of. Shane and Geoff. Thumbs up. 👍🏾 for exceptional customer care.

When CDJ couldn’t take care of my service after not seeing our appointment geoff took care of us & was very kind and helpful.

Geoff Garcia is the best part of this place.

I just want to take a moment to give a HUGE shout-out to Rob, Mike & Jadon! 🙌🏽❤️ After everything I went through and all the doubts I had about being able to drive off the lot with a car, this team never gave up on me. They kept their word, worked with me, and made sure I understood everything every step of the way. I truly appreciate the whole team for making me feel comfortable, heard, and satisfied throughout the entire process. They went above and beyond to make sure I was happy, and because of them, I WALKED OFF THE LOT WITH MY CAR! 🚗🎉 Thank you again, Rob, Mike & Jadon! I appreciate you all for making this experience a great one. If you’re looking for a dealership that will actually work with you and keep their word, make sure you check them out! ⭐️⭐️⭐️⭐️⭐️

I had a great experience with this car company! Dan took great care of me and my car and made sure I was okay with all decisions during the whole process. If you looking for a car you found the place to get it from!

Jordi was a great help, came in as a customer left as a friend!! Everyone at banister was friendly and easy to communicate with!!

I had a great experience getting my tire fixed here at Banister mitsubishi, Geoff was very helpful!

I had an exceptional experience purchasing my 2022 Chevy Equinox! From the moment I walked in, TK provided outstanding customer service. He was personable, friendly, knowledgeable, and genuinely committed to helping me find the right vehicle. He worked tirelessly to make sure I drove away in the vehicle I wanted, and his dedication made the entire process smooth and enjoyable. A special thank-you goes to the two members of the team, both whose name was Mike, who worked behind the scenes to secure my financing. They successfully got me approved and even found me a better deal than I expected. Their effort, persistence, and commitment to making everything work truly exceeded my expectations. The exceptional service I received from the entire team made such a strong impression that I recommended the dealership to my son. Just a couple of days later, he purchased a vehicle here as well! Our experiences were so positive that I would confidently recommend this dealership to anyone looking for a vehicle and a team that genuinely cares about its customers. Thank you to TK, both Mikes, and the entire team for making my car-buying and financing experience such a success! 🚗❤️

Fast and nice service I’m happy … oil change and tire rotation. Was fast I’m very happy no charge as promised. Service department Geoff Garcia

We went in just to see the cars and came out driving a new outlander, they treat us very good and work with us to make it possible. We greatly appreciate everyone that helped us. Thank you